Proof of Reserves #49: Verifiable Assets and Customer Protection in Any Market Condition

We are committed to our consecutive PoR reporting because conditions change frequently in the crypto space. Customers need to know that the assets backing their balances can be independently checked.

OKX has published Proof of Reserves every month since November 2022. Each report provides reserve ratios for individual assets, rather than only a combined total. This enables customers to see the backing for the specific assets they hold.

The goal is straightforward: customers should not have to rely solely on an exchange’s representations about reserve backing. They should have the information and tools to check.

OKX has operated for 13 years through multiple market cycles. That experience informs how we approach customer protection: transparent reporting, risk management, account security and platform stability must work together. Proof of Reserves is one part of that approach. It provides a recurring, verifiable record of reserve backing. It also gives customers a clear way to assess a platform during any market condition.

Proof of Reserves addresses the question of whether customer assets are backed. Account protection addresses a different risk: unauthorized access to an account.

OKX Shield, available in select markets, helps eligible customers strengthen account security through measures including passkeys, large-withdrawal protection, web-withdrawal protection, transaction verification and device-security checks.

For eligible losses caused by unauthorized third-party account takeovers, OKX Shield may provide reimbursement of up to US$100,000 for regular users and up to US$500,000 for eligible VIP customers. The program is voluntary, discretionary and not insurance. Eligibility, exclusions and claim outcomes are subject to the applicable terms and conditions.

Together, Proof of Reserves and OKX Shield give customers two distinct forms of protection: verifiable information about asset backing, and tools that help protect against unauthorized account access.

*OKX Shield is a voluntary, discretionary goodwill program and is not insurance. Account protection is subject to applicable terms, conditions, eligibility requirements, exclusions and case review. Availability varies by jurisdiction.