FAQ

Deposit and withdrawal

How do I verify OKX's ownership and balance of the wallet address？
Published on Sep 26, 2023Updated on Aug 26, 20261,030
Why is my deposit/withdrawal suspended?
Published on Aug 31, 2023Updated on Sep 9, 20261,131
Why do I need to fill in tags (tag/memo) when I withdraw or deposit certain cryptos?
Published on Aug 22, 2023Updated on Sep 9, 2026423
How do I find my deposit address and tag/memo/comment?
Published on Aug 22, 2023Updated on Aug 26, 202672,204
How do I select the correct network for my crypto withdrawals and deposits?
Published on Aug 22, 2023Updated on Aug 26, 202621,811
Why hasn't my withdrawal arrived in the account?
Published on Aug 22, 2023Updated on Aug 26, 202621,528
How do I enable allowlist? (web)
Published on Aug 14, 2023Updated on Aug 14, 2026436
How do I make a deposit? (web)
Published on Aug 13, 2023Updated on Aug 26, 20269,176
How to withdraw, trade and stake WLD tokens on OKX wallet?
Published on Jul 28, 2023Updated on Aug 11, 2026103
Travel Rule FAQ
Published on Jul 20, 2023Updated on Aug 26, 2026877
Do I need to pay fees for deposit and withdrawal?
Published on Jun 1, 2023Updated on Aug 5, 20265,690
What is Proof of Reserves (PoR) user snapshot data?
Published on Jan 20, 2023Updated on Aug 26, 2026583

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