FAQ

Deposit and withdrawal

Where can I find the minimum deposit amount required for non-BTC?
Published on Oct 16, 2024Updated on Aug 5, 202665
Why is there a minimum deposit amount?
Published on Oct 16, 2024Updated on Sep 9, 202636
What should I do if I deposit to the wrong address?
Published on Oct 15, 2024Updated on Sep 8, 2026270
What should I do if I forget to fill in tag/memo?
Published on Oct 15, 2024Updated on Aug 26, 2026134
How do I make a deposit? (app)
Published on Sep 1, 2024Updated on Sep 9, 202699
How do I make a crypto withdrawal? (app)
Published on Aug 31, 2024Updated on Sep 14, 202673
How do I unlock my deposit when the Travel Rule additional verification is required?
Published on Aug 23, 2024Updated on Aug 11, 20265
How do I make a crypto withdrawal? (web)
Published on Aug 20, 2024Updated on Aug 11, 20261
What's Satoshi test and how do I complete it?
Published on May 28, 2024Updated on Sep 18, 202678
Satoshi test FAQ
Published on May 28, 2024Updated on Aug 5, 202646
Why is my accessible balance lower than my funds unavailable for withdrawal?
Published on May 13, 2024Updated on Aug 26, 2026398
Why is my withdrawal taking longer than usual?
Published on Feb 29, 2024Updated on Aug 26, 2026300
Crypto available for withdrawal FAQ
Published on Jan 25, 2024Updated on Aug 26, 20263,731
Why is my deposit locked?
Published on Dec 19, 2023Updated on Aug 26, 20261,006
What are untradable assets?
Published on Sep 26, 2023Updated on Aug 26, 20264,042

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